Payment Policy
Payment Policy
About Credit/Debit Card
The documented approach of rtic is as follows: the methods actually available for a particular order are displayed securely at checkout; credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.
Currency Used for Orders
In administering this policy, rtic confirms that prices, charges, and refunds are presented and processed in United States dollars (USD); where relevant, issuer-side currency conversion, if any, is controlled by the customer's financial institution.
Taxes Required by Law
For practical purposes when ordering from rtic, the store collects applicable taxes in accordance with law; for completeness, an order is not represented as automatically exempt from tax.
Authorization and Card Security
The operating rule used by rtic is straightforward: complete card credentials are not kept in the merchant's ordinary store records; at the same time, Shopify and approved processors handle card information through protected payment systems; an issuer may verify, authorize, place a temporary hold on, or decline a transaction.
Correct Billing Information
For transparency, rtic records that the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk; as a related safeguard, the person ordering is responsible for complete and accurate billing information.
Approved Refunds to the Original Method
For practical purposes when ordering from rtic, the store submits an approved refund to the original payment method no later than 5-10 business days after approval; as a related safeguard, the bank or card network may require additional posting time.
Merchant and Contact Details
Customers dealing with rtic should understand that the physical business address and default return address is 1843 Ashton Ln, Marion, Virginia, 24354, United States; for completeness, the published contact email is support@trailicekit.shop; where relevant, telephone support is available through 512-603-2373; at the same time, this website is operated for customers by rtic.